Frequently Asked Questions
Everything you need to know about shopping with Asmodee.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to initiate a request.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where you can contact support to request a change or cancellation.
Are your materials sustainably sourced?
At Asmodee, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials.